About

My career has always been about making complex technology usable, reliable, and scalable.

My career has always been about making complex technology usable, reliable, and scalable.

Today, I serve as SVP of Workflow Engineering at Pax8, leading the next generation of technology services with a focus on automation, AI, and outcome-driven operations. I’ve built the foundation for Pax8’s AI Transformation Office, designed our “AI Core,” and established patterns for multi-agent orchestration that turn theory into production-ready systems. My work centres on workflow engineering: reducing toil, improving adoption, and embedding automation into the everyday life of thousands of people.

Before this, I was Global Chief Information Officer at Pax8, where I reshaped a classic, single-region IT team into a modern, pod-based, product-oriented organisation with worldwide coverage. That experience showed me how much faster and safer we can move when ownership, feedback loops, and delivery are aligned to outcomes.

I believe the role of technology leadership is changing: it’s no longer just about running systems, but about building platforms that accelerate the business, enable innovation, and make the right path the easy one. At Pax8, that means creating an automation-first culture that scales across borders and empowers both our people and our partners.

Outside Pax8, I’m the founder of 1310, a fibre ISP built organically and self-funded from the ground up. It’s now a profitable, self-sustaining business – proof that disciplined engineering and thoughtful growth can create long-term value without chasing hype.

Earlier in my career I was CTO at Wirehive, and before that I cut my teeth at Bluhalo, supporting large-scale PHP and Perl websites on Linux for Premier League clubs, ecommerce pioneers, and fashion brands. That foundation in infrastructure and reliability still shapes how I approach workflow design and automation today.

I’ve also contributed to community projects over the years, from turning around Reading Hackspace into a thriving 300-member organisation, to creating the UK’s first playbook for drones in search and rescue. Those experiences taught me the same lesson I apply in enterprise AI: governance, adoption, and repeatable processes matter more than tools or hype.

Now, my energy is on building globally scalable, AI-driven, automation-first services that deliver real outcomes for people and businesses.

Outside of work you will frequently find me in one of my woods switching off from the world and living the quiet life :)

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For a complete list of public media mentions, interviews, and appearances, see my Media References page.

I’m grateful to the mentors who shaped my journey at Wirehive and beyond. Learn more about Spencer Gallagher, Peter Hoole, and Dominic Monkhouse and how their guidance helped us grow with discipline, prepare for exit, and scale well inside Pax8.